Privacy Policy
At Sky&Lens, your privacy is our top priority. This Privacy Policy explains how we collect, use, and safeguard your personal information while providing you with a seamless shopping experience for premium aviator glasses. By using our website, you agree to the practices outlined here.
We are committed to transparency and value your trust. Please take a moment to understand how we handle your data and ensure its security.
What Information Do We Collect?
Sky&Lens collects data to enhance your experience and improve our services. The types of information we gather include:
- Personal details: Name, email address, phone number, and shipping address.
- Payment information: Credit card details and billing address for transactions.
- Browsing data: IP address, device type, and browser preferences.
- Purchase history: Information on previously bought products to personalize recommendations.
- Feedback: Input from customer surveys or reviews.
This data is used to provide tailored services, ensure secure transactions, and deliver personalized recommendations.
How Do We Use Your Information?
Your data helps us provide exceptional service and continuously improve your shopping experience. Here’s how we use it:
- To process orders and deliver products efficiently.
- To provide personalized recommendations and promotional offers.
- To respond to customer inquiries and offer support.
- To analyze website performance and user behavior for improvements.
- To comply with legal and regulatory requirements.
How Long Do We Retain Your Information?
Sky&Lens retains your information only for as long as necessary to fulfill the purposes outlined in this policy. Specifically:
- Transaction records are retained for tax and legal compliance.
- Browsing data is stored for enhancing website functionality and security.
- Marketing data is retained until you opt-out or request deletion.
Upon request, we will delete or anonymize your data unless retention is required for legal obligations.
What Are Your Privacy Rights?
As a valued customer, you have the following rights regarding your personal information:
- Access your personal data and request copies of the information we hold.
- Request corrections to inaccurate or incomplete information.
- Opt-out of marketing communications at any time.
- Request deletion of your personal data, subject to legal requirements.
- Restrict or object to the processing of your data under certain conditions.
To exercise any of these rights, please contact us via email at [email protected]
How Do We Protect Your Information?
We implement robust security measures to protect your data, including:
- Encryption of sensitive information during data transfer.
- Secure storage with access restricted to authorized personnel.
- Regular audits to identify and address vulnerabilities.
- Compliance with global data protection standards.
While we strive to ensure the highest level of security, no system is entirely immune to breaches. If you suspect unauthorized access to your data, please notify us immediately.
Updates to This Policy
Sky&Lens may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Users will be notified of significant updates through our website or email.